Patient experiences of the non-emergency patient transport service
In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service.
The non-emergency patient transport service takes people, who meet certain criteria, to and from hospital appointments and treatment.
Healthwatch Coventry has been campaigning for better non-emergency patient transport for people who require kidney dialysis and other patients in Coventry as result of previous feedback we gathered. Therefore, we did a follow up piece of work to see how the service had progressed.
This report contains responses from West Midlands Ambulance Service and the organisation responsible for commissioning the service.
Downloads
Read our report:
Patient experiences of non emergency patient transport services
