NHS Trust Quality Accounts 2021: Our commentaries

Report - 6 July 2021

Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of the services they provide. We consider how the trusts have used the feedback from patients and local people to improve.

NHS Trusts must produce a Quality Account document each year to set out evidence about the quality of their services and to set quality priorities for the next year.

We write down our thoughts on what the Trusts say by producing a commentary which must be published in their Quality Account documents.

We consider if a Trust’s quality account:

  1. Reflects people's real experiences as told to Healthwatch
  2. Shows a clear learning culture in the Trust that allows people’s real experiences to help the provider get better
  3. Priorities for improvement are challenging enough and is it clear how improvement will be measured

Downloads

Read what we said about our local NHS Trusts

Healthwatch Coventry commentary on UHCW quality account
Download (PDF 108 KB)
Healthwatch Coventry commentary on CWPT quality account
Download (PDF 73 KB)
Healthwatch Coventry commentary on WMAS quality account
Download (PDF 113 KB)

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