NHS 111 service extended to help people who are in mental health crisis
Our local mental health crisis line, managed by Coventry and Warwickshire Partnership NHS Trust can now be accessed via NHS 111 and selecting ‘mental health option’.
The extension of the 111 service means people who are experiencing a mental health crisis will be able to dial the NHS urgent medical advice number (111), and by choosing ‘mental health option’ will be put through to a member of Coventry and Warwickshire Partnership NHS Trust’s local crisis service.
Specially trained mental health staff will speak to callers, discuss their urgent needs, and assess what the best way to support them is depending on their symptoms.
You will be able to call for yourself or someone else can call for you, for example a friend, carer, family member or GP. NHS 111 is for all ages, including children and young people and those with neurodevelopmental needs.
If people have physically harmed themselves, or if their life is at immediate risk, then they should continue to call 999 or go to A&E.
You can also contact NHS 111 online via 111.nhs.uk.
Other alternatives
- The Coventry and Warwickshire Mental Wellbeing Line is also still available for anyone aged 16 or above who feels they are feeling low, anxious or stressed, are having a difficult time coping, and need to talk to someone in confidence to find the right service. Call 0800 616171. Or visit the Coventry and Warwickshire Dear Life website for details of organisations which can help.
- Children and young people aged under 18 who are feeling low, anxious or stressed or are having a difficult time coping, please visit Dear Life : Support for young people for details organisations which can help.
