Enter and View: Keresley Wood Care Centre
We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
We collected our information by speaking to five members of staff, three residents and two visitors.
Our recommendations
- Consideration to be given to how bedrooms are laid out to enable staff to safely deliver care to those residents who are in bed (including turning people and getting people out of bed safely).
- Ensure that there is sufficient staff on duty to cater for the needs of all residents, including domestic staff and adequate management cover for when the manager and deputy manager are away.
- Management to look at ways to monitor and regularly review the general cleanliness of the home.
- Radio stations and music played in the bedrooms and around the home should be catered to individual tastes and preferences.
- Dementia friendly signage and features to be installed throughout the home:
- All signage around the home to be reviewed so that this is clearer for residents, visitors and new staff, e.g. signs to show where the fire exits and lift are located.
