Enter and View: The Langleys
We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
We collected our information by speaking to three members of staff and three residents.
Our recommendations
- Although staff said that they were happy to multi-task and the home is small, we were concerned that there wouldn’t be enough staff to effectively undertake all of the things which were required. Therefore, there should be more staff so that it is possible to have designated staff for duties around the home such as a cleaning, cooking and activities
- A programme of updating all décor, damaged floor coverings, carpets, curtains and furnishings around the home should be put in place
- Make the outside area more user friendly by covering or replacing the concrete patio with an even, non-slip surface and introducing some plants and flowers to make the area more appealing (this could form part of a gardening activity with residents)
- Make residents' rooms more personalised and make laminated signs with residents' name and photos which can be put on their doors (with their agreement).
- As dementia is a progressive illness and there were already two residents in the home with dementia, dementia friendly signage and features should be installed throughout the home
