Enter and View visit to Evedale Care Home

Recommendations:

Responsiveness

Develop a plan to ensure:

• Residents are mobilised out of their rooms
• Residents are supported to get washed and dressed earlier in the day and, were possible, at a time of their choosing
• Staff are able to respond to call bells more quickly to address residents’ needs

Noise levels

• Address the disruption to other residents from the noise of the call bell alarm constantly ringing on the ground floor

Activities and interactions

Develop a plan for resident activities and interactions:

• Focusing on developing community links including developing volunteering opportunities to support activities and interaction
• Finding out what activities residents would like to take part in/do
• Providing social interaction between and with residents

Independence and support

• Ensure that call bells and water jugs are accessible in residents’ rooms at all times

Residents health

• Improve the support for residents to keep their teeth clean by ensuring daily support for cleaning teeth
• Ensure all residents have their feet checked so that issues such as sore heels are identified

Communication

• Provide information to all new residents/family carers about the home, its services and policies and procedures and charges for additional services (e.g. podiatry)

Further develop dementia friendly design

• Ensure all taps are clearly labelled hot and cold
• Support residents/families who choose to, to personalise their room doors
• When the home is next decorated pick dementia friendly colours/schemes

Temperature control

• Ensure a consistent acceptable temperature is maintained throughout the building including toilets and bathrooms.

Disabled Access

• Fix the uneven paving near the drop curbs in the car park