Review of information for patients and the public about Coventry GP practices
We reviewed patient information about GP services in order to see where this can be improved and promote good practice. We looked at practice websites, the NHS Choices website and practice leaflets.
This review was done by looking at what online information each surgery had available and also by collecting a hard copy of a patient information leaflet from each surgery.
Our recommendations include:
- GP practices should invest in information provision as this will help them to carry out their role by informing and empowering patients.
- A programme of work is required in Coventry to ensure that GP practice websites are up to date and there is a mechanism in place to continue to update these.
- There should be a local commitment to adopting plain English and/or NHS information standard registration, or a local charter mark for easy to use and understand paper and website information resources.
- Local good practice examples should be used to produce clear information which can be used by different GP practices on website or in leaflets.
Downloads
Download Review of information for patients and the public about Coventry GP practices
